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Nondiscrimination and language assistance

Non-Discrimination Policy

As a recipient of Federal financial assistance, our Agency does not exclude, deny benefits to or otherwise discriminate against any person on the grounds of race, color, national origin, disability or age in admission to, participation in, or receipt of the services and benefits of any of its programs and activities or in employment therein, whether carried out by our Agency directly or through a contractor or any other entity with which our Agency arranges to carry out its programs and activities.

This statement is in accordance with the provisions of HHS Section 1557, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Regulations of the U.S. Department of Health and Human Services issued pursuant to the Acts, Title 45 Code of Federal Regulations Part 80, 84, and 91. (Other Federal Laws and Regulations provide similar protection against discrimination on grounds of sex and creed.)

In case of question please contact the Agency Section 504 Coordinator at (813) 931-0015.

Language Assistance Services

You are entitled to care in your preferred language. This service is provided at no charge to you, our agency’s staff will make every attempt to meet your language needs (interpreter or translation). If you require additional assistance, please contact our office.

Information to Persons With Disabilities and Sensory Impairments

Our Agency will take steps as necessary to ensure that qualified persons with disabilities, including those with impaired sensory or speaking skills, receive effective notice concerning benefits of services or written material concerning waivers of rights or consent to treatment. All aids needed to provide this notice are provided without cost to the person being served.

For Persons With Hearing Impairments

The Agency will make a maximum effort to contract a qualified sign-language interpreter for persons who are deaf/hearing impaired and who use sign-language as their primary means of communication.

The Florida Coordinating Council for the Deaf and Hard of Hearing
4052 Bald Cypress Way, Bin B13, Tallahassee, FL 32399
Voice: 850-558-9645
Toll Free Voice: 866-602-3275
TTY: 850-245-4914
Toll Free TTY: 866-602-3276

For Persons With Visual Impairments

Staff communicate the content of written materials concerning the benefits, services, waivers of rights, and consent to treatment forms by reading them out loud to visually impaired persons. Large print, taped and braille materials are available upon request.

For Persons With Speech Impairments

Writing materials, TDD, computers, and communication boards are available to facilitate communication.

Call (813) 931-0015